Ready to make your travel plans? Please contact us at the Gift of Travel redemption line (866) 765-7456 or submit a TRIP REQUEST.
|What kind of travel can I book with my award?||The award may be redeemed for vacation packages, tours, cruises, airline tickets, car rentals, and hotel accommodations, using the extensive network of American Express endorsed suppliers.|
|Can I use my Gift of Travel to stay in an Airbnb, house boat, or other similar alternate type of accommodation?||For the financial protection of your Gift of Travel vacation, we only book with financially viable, professional travel suppliers with whom we have a relationship for proper payment reconciliation and managing any concerns that may arise. We have options available to offer villas in support the need for private homes, however, Airbnb, VRBO, and similar offerings are not available.|
|Can I use my Gift of Travel to pay for travel related COVID-19 tests?||No. The cost for and receipt of any required tests, vaccinations, passports, VISAs, or other documentation required to travel to any destination is the sole responsibility of the traveler and cannot be paid for with a Gift of Travel award.
|Can I exchange my Gift of Travel award for cash?||No. The Gift of Travel Award can only be used for travel booked by our travel advisors.|
|Can my award be transferred to another person?||No, but you can use the Gift of Travel Award to purchase travel for another person traveling with you.|
|Can my Gift of Travel award be combined if I have received more than one?||Yes! Be sure you keep the passwords and certificate information together if you have the ability to receive more than one so you have all the details readily available when you are ready to combine the values and put them towards your ideal vacation.|
|When does my Gift of Travel expire?||The expiration date can be found on your Gift of Travel award and your company wants you to enjoy your award within the date period specified. If necessary, the certificate expiration may be extended by contacting one of our travel advisors to confirm.
|What if the vacation I want to take costs more than my Gift of Travel award?||You may add your own payment in addition to the award amount, should you wish to extend the total value of the vacation. We accept major credit cards for personal vacation payments.|